Business dos and don'ts in Croatia

Rvo,  Sunday, 24 September 2017

Aerial view of Croatia coast line Rab island 

Croatia is a Roman Catholic country, unlike the rest of the Balkans, and has Habsburg influences.

Language in Croatia

Many Croatian businessmen speak English and German. On the Adriatic coast, Italian is spoken, especially in Istria.
Do you want to do business in Croatia? Then you would do well to learn the language of the country a little bit. Croatian has a great affinity with the language spoken in neighboring countries. Residents of Serbia, Bosnia-Herzegovina, Macedonia, and Slovenia have a good understanding of the tongue.
Business cards may be issued in English and contain the professional name and academic title (s).

Croatian business culture

In Croatian companies, a hierarchical corporate culture is not unusual. The culture may vary by region. In general, decisions are not taken at the first meeting. People only tutoy each other when they know each other well.

Importance of relations in Croatia

Business relations in Croatia are determined by more than just the business advantage. Good long-term relationships are often worth more than a signed contract. There is also less separation between work and private life than in the Netherlands.

Appointments

On appointments, you need to appear on time. It is advisable to confirm an appointment made by phone by e-mail. A local contact is also useful when it comes to getting the right people on the table. Giving small business gifts is a regular occurrence and is a confirmation of the personal relationship.

Business lunch

A business lunch is customary in doing business in Croatia; it is above all an opportunity to get to know each other. Business meetings regularly take place in a restaurant. Croatia has a vibrant outdoor and pub culture.

General tips Croatia

For procurement and tendering procedures, it is recommended to cooperate with a Croatian partner.
Companies have a hierarchical structure, where decisions are taken at the top of the enterprise. Initial meetings are often meant to get acquainted. Please note that a call is usually initiated with a light conversation before anything is discussed. Invest in the relationship with your business partner.

This article of is based on . Translated from the Dutch language by Jos Deuling.  


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